Through its website (the “Website”) and its desktop applications and mobile applications (the “Application”), UniFab implements the processing of personal data listed below.
Please read carefully the following privacy policy which provides you, as the user of the Website and/or Application (the “User” or “You”), with the relevant information regarding the various processing of personal data implemented by UniFab, in accordance with GDPR.
When the User visits to our Website, or make a comment or purchases a UniFab product through the Website or the Application, or use our products, UniFab implements a processing of personal data as follows:
2.1.1 Personal data collected
Regarding this processing, UniFab collects the following personal data through the collection forms in the ordering process or other processes.
- Name or nickname;
- Email address;
- Address;
- Country;
- Postal code;
- Phone number;
- Order information, such as the products you purchase, date and amount of the order;
- Payment information such as Credit card information (type, number, expiration date, CVV security code)/debit card information or other payment/billing information.
- Information we get from your visit to our websites. We collect information about how you visit our websites (including the webpage that led you to a UniFab website, the search terms entered into a search engine which led you to a UniFab website);
- Information we get from your use of our products. We collect information about the products that you use and how you use them and your local device information, including but not limited to your device information, operating system, user name, your UniFab ID, location, IP address, operating log information, crash reports and the information and format of the files you are working with(with your additional consent);
- Your product serial number;
- Content of customer support communications.
- Profile photo;
- Other potential personal information provided by the User through its comment (age, location, etc.);
- The content of your comment.
2.1.2 Purpose and legal basis of the processing
UniFab uses the information we collect about you for the following purposes: In order for UniFab to provide the User with the ordered product(s); For the performance of a contract to which the User is party, the collected data are necessary in order for UniFab to identify and bill the User and to charge its bank card number;
For Verifying your identity and Providing customer service or support; Analyze your use of our websites and products to better understand how they are being used so we can improve our services and the user experience and engage and retain users.
Said comments and the related personal data are provided by the User on a voluntary basis so that the processing of the collected personal data relies on the User’s consent.
UniFab may use the comments (with your relevant information) you post for marketing purpose in order for others to better understand and use our products.
2.1.3 Recipients of the personal data
We may also transmit your personal information with companies that help us to run our business by processing personal information on behalf of us for the purposes identified above. Such companies include providers of payment processing services, server services providers, data analysis services providers, fraud monitoring and prevention providers, email delivery service providers, social media, and other marketing platforms and service providers.
In addition, UniFab may disclose the User’s personal data:
- if UniFab is under a duty to disclose or share such personal data in order to comply with any legal obligation, or in order to protect the rights, property or safety of its business, its customers or others.
2.1.4 Transfer of personal data
The collected personal data may be transferred by UniFab to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s personal data to the same extent as in the European Union. UniFab ensures that the User’s personal data processed by UniFab or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.
Please find below the relevant information on transfer:
- UniFab may transfer the collected information to third party payment processors to complete the charge process;
- UniFab may transfer the collected information to providers of third party email delivery service to send promotion emails, or to other marketing platforms and service providers to complete relevant service;
- UniFab may use third party track tools (such as Adwords, Bing, Facebook, Google Analytics,and so on) to track the information on how users use the products and websites, such information will be stored in third party servers. Such third party track tools may send the data analysis report to UniFab for UniFab’s above mentioned purpose;
- UniFab may store the collected information on the servers leased from providers of third party server service.
2.1.5 Duration of the storage
In order for UniFab to be able to demonstrate the existence of a right or a contract or a legal obligation, the relevant personal data will be stored through intermediary archives for a duration that will not exceed what is strictly necessary regarding the purpose of the storage and in accordance with the applicable legislation.
Regarding banking information, said information will be deleted once the payment has been processed and has become effective. Withdrawal time period could additionally apply. The number and the expiration date of the credit card number (not the CVV security code) could be stored through intermediary archives for evidence purposes in case of a claim regarding the payment, for the duration provided by Article L. 133-24 of the French Monetary and Financial Code (13 months or 15 months in case of deferred charge card).
The User may want to subscribe to UniFab’s newsletter in order to be provided with information and news regarding UniFab products. In this case, UniFab implements a processing of personal data as follows:
2.2.1 Personal data collected
Regarding this processing, UniFab only collects your provided information such as the User’s email address, name or nickname, country, preferred product, and your operation to the promotion emails.
2.2.2 Purpose and legal basis of the processing
UniFab implements the processing of personal data in order to provide consumers and potential consumers with information and news regarding UniFab products. The subscription to UniFab’s newsletter and the related provision of personal data is made on a voluntary basis so that the processing of the collected personal data relies on the User’s consent.
2.2.3 Recipients of the personal data
UniFab may transmit the collected personal data to providers of email delivery service and other service providers such as data analysis providers and server providers.
2.2.4 Transfer of personal data
The collected personal data are transferred by UniFab to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s personal data to the same extent as in the European Union.
UniFab ensures that the User’s personal data processed by UniFab or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.
Please find below the relevant information on transfer:
- UniFab may transfer the collected information to providers of email delivery service providers to send newsletters or promotion emails.
- UniFab may store the collected information on the servers leased from providers of server service.
- UniFab may use third party track tools (such as Google Analytics) to track the information on the user’s operation to the advertising emails, such information will be stored in third party servers. Such third party track tools may send the data analysis report to UniFab for UniFab’s above mentioned purpose.
2.2.5 Duration of the storage
UniFab will store the collected personal data for 3 years from their collection or from the last contact from the User (whichever is later).
At the end of this 3 years time period, UniFab may contact the User in order to know if the User wishes to keep receiving commercial information from UniFab. In case UniFab would not receive any positive and explicit answer from the User, the personal data would be deleted or archived in accordance with the applicable legislation.
When the User consults the Website and/or the Application, UniFab implements cookies and other trackers on the User’s device.
UniFab is opearted by UniFab.ai Company and its Privacy Policy is governed by and shall be construed in accordance with the laws of Hong Kong Special Administrative Region. Occasionally, we may change this privacy policy (or other documents related to privacy policy) to allow UniFab to use or share your personal data in a different way. If we do, the links to the policy on our websites (which are generally found in the footer of the website) will indicate that the policy has been changed. For new users, the change will become effective upon posting. For existing users, if the change is significant, it will become effective 30 days after posting. We encourage you to periodically review the privacy policy for the latest information on our privacy practices.
If the User needs to contact UniFab for any reason (including to exercise any of its rights in relation to data protection as set out above) please contact [email protected].